LifeStyle AV Checklist
LifeStyle AV have a unqiue 10 point checklist which guarantees our customers the very best in pre-owned Bang & Olufsen products.
Carefully sourced equipment
We carefully source the equipment from both Bang & Olufsen main dealers and selected private individuals throughout the U.K and Europe. If original purchase invoices are not to hand, serial numbers are taken and checked with Bang & Olufsen.
We collect using our own staff who are fully trained in careful de-installation of B&O products, making sure they are removed with as much care as they were shown when they were first placed in the original owners home.
Pickup & transportation
We transport the items carefully back to LifeStyle AV in one of our fleet of Mercedes Benz customised vehicles wrapped in professional removal covers for complete safety. Once back at LifeStyle AV, they are carefully unloaded and placed in our holding area pending our full inspection process.
Testing & inspection
The items are then taken to our test area for thorough appraisal which takes between 8 and 24 hours of continuous testing and inspection. Should any minor faults be found, the item is transported to an official B&O Service Center for repair by a fully qualified B&O Engineer. Any repairs carried out will carry a full 12 Month B&O Warranty.
Once tested and found to be in perfect mechanical order we then thoroughly inspect the cosmetic condition of the item. Should any minor remedial work be required (for instance a new speaker cover, small trim piece etc) our own service department will replace them onsite. For more involved trim pieces that need replacing we once again take them to an official B&O Service Center for repair. Again, this is rare as people do tend to take care of their B&O.
We then transfer the item to our cleaning section where the item is thoroughly cleaned using professional grade cleaning materials. We take great pride in restoring the products back to their original condition and use only the very best products to do this. For instance, we use high end Zymol automotive products on painted surfaces, NAS 'Ultra' Glass Cleaning spray on our screens, FK 'Prestige' spray on fabric and plastic and of course 3M Microfiber Cloths.
The item is taken to our photo studio. We use a high-end Nikon D2X Camera mounted on a Manfrotto Tripod to give crystal clear steady images and detailed close-ups. To give the feel of the item in a residential setting we have created a mini-studio - all lit by our top-line Swiss Elinchrom lighting system.
The items are then carefully packaged for complete protection then transferred to our 5,000 sq/ft heated warehouse area. Not one single item is stacked - they all have their own shelf space and are kept out of contact with any other products for complete safety.
Once the items are sold on our website they are either picked for transport on our fleet (and wrapped in protective material for transport) or they are placed carefully in official Bang & Olufsen transport packaging (where available) for transportation by UPS Couriers. We have a huge amount of experience in sending fragile and delicate Bang & Olufsen items worldwide so please be assured your new purchase will certainly be in safe hands.
Basic install is offered if required and/or possible, otherwise full details and manuals are given to the new owner - along with full telephone support for setup when and if needed. A great number of our customers really enjoy setting up their systems themselves, but for those that don't - we're on hand and happy to help any time!
We put anything from excess stock, spares, covers and trims, accessories, stands and brackets - plus items we feel are too old or not in perfect enough condition for our website on eBay at bargain prices to clear! Click on the heading above this text to visit our eBay store. Happy hunting!
With around 300 - 400 items in our shop at any one time we're sure you'll find what you need!
"Lifestyle AV and Matt Russell offer a first class service providing top quality cherished B&O equipment that, in my experience, surpasses that of buying new from a B&O franchise. They combine technical expertise with a genuine desire to care for the customer. I have purchased from Lifestyle AV on more than one occasion in recent years and recommend it highly. A friendly and top class alternative to buying new, with equipment of the highest quality, and the skill to support the sale."
Mrs. C. Bennetts, Devon, UK